Effective date: 16 January 2017
This policy explains what information we collect about you, why and what we do with that information. How we share it, and how we handle the personal information created, inputted, submitted, posted, transmitted, stored or displayed by you, your agents and end-users when accessing and using our services.
If there are any material changes to this policy, you will be notified by email, through the service, or by posting a prominent notice on our websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services or websites constitutes your agreement to be bound by such changes to this policy. Your only remedy, if you do not accept the terms of this policy, is to discontinue use of our service and our websites.
1. Account Information: When you register for a service, we ask for personal information such as your name, address, phone number, e-mail Id, instant messaging ID, and credit card information, as well as certain related information like your company name and website name. We also collect personal information such as an email address and a name or alias from any individual authorized to use the service through your account as an Agent and/or administrator or an end-user that you authorize to log into and utilize the Service in connection with your account. A third-party intermediary is used to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf. We refer to any information described above as “Account Information” for purposes of this policy. By voluntarily providing us with account Information, you hereby represent that you are the owner of such personal information or are otherwise authorized to provide it to us.
When you send an email or other communication to us, including support requests for our services, we may collect the personal information that you provide us and may use it in order to process your inquiries, respond to your requests and improve our services. You and your agents may receive occasional marketing communications regarding our products and services. You can opt-out of receiving marketing communications from us please contact us at firstname.lastname@example.org or follow the unsubscribe instructions included in our marketing communications.
We retain information you store for as long as we need it to continue providing service. We will retain service data that is processed on behalf of our subscribers in accordance with the instructions received from our subscribers for as long as needed to provide our services to our subscribers, subject to compliance with this policy. We may retain and use other personal information, including personal information we collect as a “data controller,” as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements as described above. Our policy for the deletion of service data following termination or cancellation of a subscriber’s subscription to the Service can be found here or obtained by request to email@example.com / firstname.lastname@example.org