Reporting turns data into actionable information. Managers can monitor business performance across the entire business. C-KON reporting provides a better understanding of who your customers are. Reports and dashboards show customer profiles by industry, geography, company size, product assets, revenue and other important attributes. By gaining a better understanding of customers, companies can better manage existing relationships and build new ones. Dashboards provide employees and managers real-time information about leads, opportunities and accounts. Define access based on user profile and expose the information employees need to know to get their job done. Automatic consolidation of sales data from across teams reveals the information executives needs to drive performance across their business. Dashboards can be customized to meet the individual roles of users or to track key metrics across the organization. Underlying each report is actual data, so managers can drill down and explore the data impacting their business.
Benefit
• Create real-time reports and dashboards on any CRM metric
• Understand your customer base and how it changes over time
• Track customers by industry, identifying demand for your products and services
• Monitor the effectiveness of marketing programs, sales opportunities, and support cases
• Share/restrict access to reports and dashboards across team
• Pre-build reports for sales force automation
• Sales pipeline analysis by stage
• Monthly Sales pipeline analysis
• Sales opportunities by lead source
• Drill-down the dashboards by time and opportunity stage
• Deliver relevant reports based on concrete data
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